Telia Yhteisö
peruuta
Näytä tulokset kohteelle 
Hae sen sijaan kohdetta 
Tarkoititko: 
BenDaniels
Uusi jäsen
  • 0 custom-general.kudos
  • 1 custom-general.replies
  • 0 custom-general.solutions

Shipping to Aland Islands (Ahvenanmaa)

Ylläpito on lukinnut tämän ketjun. Uusia kommentteja ei voi kirjoittaa

Hello!

When you ship mobile phones or televisions to Aland Islands, can you send it with VAT 0%?

Otherwise I have to pay 24% VAT on the price where the vat is already included to tue Aland Island laws (we have no vat nr).

Question goes for both private and company shopping.

6 vastausta
IlariJR
Ex-telialainen
Ex-telialainen
  • 485 custom-general.kudos
  • 955 custom-general.replies
  • 126 custom-general.solutions

Ylläpito on lukinnut tämän ketjun. Uusia kommentteja ei voi kirjoittaa

Hi @BenDaniels! We will add a tax number to our shipments to Åland, so it will be delivered directly to the customer. More information on Posti website 🙂

eoeoeo
Uusi jäsen
  • 1 custom-general.kudos
  • 2 custom-general.replies
  • 0 custom-general.solutions

Ylläpito on lukinnut tämän ketjun. Uusia kommentteja ei voi kirjoittaa

Is this still the case? I made an order where VAT was included, and now Åland customs need me to pay VAT here to release the package.

HannaMarikaL
Moderaattori
Moderaattori
  • 100 custom-general.kudos
  • 405 custom-general.replies
  • 23 custom-general.solutions

Ylläpito on lukinnut tämän ketjun. Uusia kommentteja ei voi kirjoittaa

@eoeoeo  kirjoitti:

Is this still the case? I made an order where VAT was included, and now Åland customs need me to pay VAT here to release the package.


I asked about this matter from our specialist and we will get back to this as soon as possible after we have received the answer.

| Telia Yhteisön moderaattori | iPhone 12 | Sarjat | Musiikki | Kaikkea maan ja taivaan väliltä |

Merja_J
Moderaattori
Moderaattori
  • 835 custom-general.kudos
  • 1196 custom-general.replies
  • 77 custom-general.solutions

Ylläpito on lukinnut tämän ketjun. Uusia kommentteja ei voi kirjoittaa

@eoeoeo  kirjoitti:

Is this still the case? I made an order where VAT was included, and now Åland customs need me to pay VAT here to release the package.


I think that we might have a bug in our ordering systems because double VAT should not come.  Could You please contact to our Customer Service because we need Your customer informations to look more closely this case? 

| Telia Yhteisön moderaattori | Apple iPhone 12 | Apple Watch SE | C More
eoeoeo
Uusi jäsen
  • 1 custom-general.kudos
  • 2 custom-general.replies
  • 0 custom-general.solutions

Ylläpito on lukinnut tämän ketjun. Uusia kommentteja ei voi kirjoittaa

@Merja_J  kirjoitti:

@eoeoeo  kirjoitti:

Is this still the case? I made an order where VAT was included, and now Åland customs need me to pay VAT here to release the package.


I think that we might have a bug in our ordering systems because double VAT should not come.  Could You please contact to our Customer Service because we need Your customer informations to look more closely this case? 


Hi, my issue has been resolved, my apologies for forgetting to update this thread about it. What had happened was that the sender had been registered as F9 Distribution Oy (which you apparently partner with) and not Telia. I just had to show my Telia order confirmation to the post offce, then they released the package with no customs clearance needed.

Merja_J
Moderaattori
Moderaattori
  • 835 custom-general.kudos
  • 1196 custom-general.replies
  • 77 custom-general.solutions

Ylläpito on lukinnut tämän ketjun. Uusia kommentteja ei voi kirjoittaa

@eoeoeo  kirjoitti:


Hi, my issue has been resolved, my apologies for forgetting to update this thread about it. What had happened was that the sender had been registered as F9 Distribution Oy (which you apparently partner with) and not Telia. I just had to show my Telia order confirmation to the post offce, then they released the package with no customs clearance needed.


Okay, good to know that everything is in order now and You have got the delivery. Thanks for updating this 🙂

| Telia Yhteisön moderaattori | Apple iPhone 12 | Apple Watch SE | C More