Hello, im not 100% sure if its correct place to post but i have problem with huawei mokkula , which was bought from Telia. Basically i bought first saunalahti sim, didnt work with mokkula, it just says insert sim and restart. Then i bought dna sim, same story. Now today i bought new telia sim from r kioski and it says exactly same. Any solution for that?
That is very peculiar. On Huawei desk routers you can insert a sim in four different ways and only one of them works. Unfortunately I don't know if these pocket routers really have failproof card readers, but I doubt it.
I read that this Huawei Mokkula needs sim card which is for mobile broadband not just a phone sim card.
Technically all sim cards are just the same. The only difference between a "voice" sim and a "data" sim is marketing and the availability of some additional features, like voicemail. Some operators may block voice calls on data sims, too.
But the bottom line is, if you have a sim card that works for internet on your phone, it will work for internet on your router, too.
the weird thing is that device is pretty much new, like it was used twice , both time i was available to use internet but it disconnected automatically and i had to take sim out and back in to get it working again, after like 2 times it never gone that far again, always with same error sadly. Never touched anything that could break or so, tried also factory reset with the small red button on the back but still nothing.
Hey @riffolen it seems that Huawei router is indeed broken. Huawei devices usually has 24 month guarantee perioid starting from the date of purchase. Please contact our customer care chat or Telia Shop for device fix or device replacement.