Linja tökkii.

  • 11 December 2014
  • 2 kommenttia
  • 0 katselukertaa

Katsoin mozillalla nuo ulkoverkon arvot, ja näyttää olevan aika huonot.

Nopeus on 8/1

SNR Marginali (Lähetys) 10.0 db
SNR Marginali (Vastaanotto) 5.0 db
Linjan vaimennus (Lähetys) 18.5 db
Linjan vaimennus (Vastaanotto) 40.5 db

Eli netti pätkii noin 15-30min välein, joskus tulee nopeasti takaisin, joskus menee se 5min.

Netti menee kummastakin koneesta poikki yhtä aikaa, eli se on varmaan ennen modeemia olevassa linjassa vika? Modeemia on vaihdettu monta kertaa, ongelma ei ole siinä.

Kerran kävi soneran ukko mittaamassa mutta ei kuulemma ollut mitään häikkää.. No näkeehän nuista modeemiin tulevista arvoista kyllä ihan hyvin ettei linjat pelitä?

Modeemista menevä johto rasiaan on sen 2-3metriä, en usko että siitä voi johtua?

Eli, kertokaas mistä tätä ongelmaa kannattaa alkaa tutkia?

Tässä vielä modeemin loki jos se jotain auttaa. (otettu heti sen jälkeen kun netti on käynyt poikki)

Jan 1 00:00:07 syslog: OS (14:17:20, Mar 18 2008)
Jan 1 00:00:07 syslog: 176.53 MIPS
Jan 1 00:00:07 syslog: Initializing RT netlink socket
Jan 1 00:00:07 syslog: wdt_init ..
Jan 1 00:00:07 syslog: TC3162 watchdog initialize at Interrupt 9
Jan 1 00:00:07 syslog: init ADSL status timer
Jan 1 00:00:07 syslog: Ethernet driver for TC3162L2 version 1.0mac: 00:04:ed:64:5c:ed
Jan 1 00:00:07 syslog: on eth0 (IRQ: 21), (mac 00:04:ed:64:5c:ed)
Jan 1 00:00:07 syslog: eth0: driver installation completed.
Jan 1 00:00:07 syslog: TSARM: TC3162 ATM SAR driver 2.0.D3 init
Jan 1 00:00:07 syslog: TSARM: TC3162 ATM SAR driver 2.0.D3 done
Jan 1 00:00:07 syslog: TC3162 hardware watchdog module loaded.
Jan 1 00:00:07 syslog: tc3162 flash: probing 16-bit flash bus
Jan 1 00:00:07 syslog: TC3162 nor-flash: Probing for AMD compatible flash...
Jan 1 00:00:07 syslog: TC3162 nor-flash: Found 1 x 4MiB MXIC MX29LV320AB at 0x0
Jan 1 00:00:07 syslog: create 6 flash partitions
Jan 1 00:00:07 syslog: ADSL DMT initialization starting
Jan 1 00:00:07 syslog: Begin AdslTaskInit.....
Jan 1 00:00:07 syslog: End AdslTaskInit
Jan 1 00:00:07 syslog: Begin to request IRQ 19
Jan 1 00:00:07 syslog: DMT:Succeed to request IRQ 19
Jan 1 00:00:07 syslog: Initializing ADSL F/W 3.9.4.20 ......
Jan 1 00:00:07 syslog: Initializing ADSL F/W ........ done ^M
Jan 1 00:00:07 syslog: IP: routing cache hash table of 512 buckets, 4Kbytes
Jan 1 00:00:07 syslog: TCP: Hash tables configured (established 1024 bind 2048)
Jan 1 00:00:07 syslog: IP multicast router 0.06 plus PIM-SM
Jan 1 00:00:07 syslog: the ip_max_connection=3584, the udp_max_connection=1792, and tcp_large_port_max_connection=896
Jan 1 00:00:11 syslog: eth0: starting interface.
Jan 1 00:00:13 syslog: SETSNOOP : 0
Jan 1 00:00:14 syslog: Set LAN MII
Jan 1 00:00:14 syslog: Switch soft-Reset
Jan 1 00:00:18 syslog: ANNEXAIJLM^M
Jan 1 00:00:19 syslog: Open Loop Detect Enable ^M
Jan 1 00:00:20 syslog: Valid ave snrm cnt = 1^M
Jan 1 00:00:20 syslog: EC OFF!!^M
Jan 1 00:00:20 syslog: EC ON!!^M
Jan 1 00:00:20 syslog: Valid Testlab 23 ^M
Jan 1 00:00:20 syslog: on! case 1, 1:for BRCM DSLAM...^M
Jan 1 00:00:20 syslog: wdt_open ..
Jan 1 00:00:20 syslog: watchdog_enabled = 1
Jan 1 00:00:23 syslog: the configure tcp_large_port_timeout=120
Jan 1 00:00:23 syslog:
Jan 1 00:00:23 syslog: after tcp_large_port_timeout=120
Jan 1 00:00:25 ATM_BRIDGE: ATM Bridge Interface created sucessfully
Jan 1 00:00:25 ATM_BRIDGE: Communicating over ATM 0/33, encapsulation: LLC
Jan 1 00:00:30 syslog: atm init aal5
Jan 1 00:00:30 ATM_BRIDGE: Interface configured
Jan 1 00:00:30 ATM_BRIDGE: RFC 1483/2684 bridge started
Jan 1 00:00:36 syslog: SETSNOOP : 0
Jan 1 00:00:37 syslog: SETSNOOP : 0
Jan 1 00:00:37 syslog: Disable VLAN
Jan 1 00:00:38 syslog: VLAN2 -> p0
Jan 1 00:00:38 syslog: VLAN2 -> p1
Jan 1 00:00:38 syslog: VLAN3 -> p2
Jan 1 00:00:38 syslog: VLAN3 -> p3
Jan 1 00:00:42 syslog: vlan2: dev_set_promiscuity(master, 1)
Jan 1 00:00:42 syslog: device eth0 entered promiscuous mode
Jan 1 00:00:42 syslog: device vlan2 entered promiscuous mode
Jan 1 00:00:42 syslog: br0: port 1(vlan2) entering learning state
Jan 1 00:00:42 syslog: br0: port 1(vlan2) entering forwarding state
Jan 1 00:00:42 syslog: br0: topology change detected, propagating
Jan 1 00:00:44 syslog: vlan3: dev_set_promiscuity(master, 1)
Jan 1 00:00:44 syslog: device vlan3 entered promiscuous mode
Jan 1 00:00:44 syslog: brwan: port 1(vlan3) entering learning state
Jan 1 00:00:44 syslog: brwan: port 1(vlan3) entering forwarding state
Jan 1 00:00:44 syslog: brwan: topology change detected, propagating
Jan 1 00:00:46 syslog: device nas0 entered promiscuous mode
Jan 1 00:00:46 syslog: nas0: attempt to add interface with same source address.
Jan 1 00:00:46 syslog: brwan: port 2(nas0) entering learning state
Jan 1 00:00:46 syslog: brwan: port 2(nas0) entering forwarding state
Jan 1 00:00:46 syslog: brwan: topology change detected, propagating
Jan 1 00:00:46 DHCP SERVER: DHCP request from 00:13:d3:58:d6:83
Jan 1 00:00:46 DHCP SERVER: DHCP ack to 00:13:d3:58:d6:83
Jan 1 00:00:46 syslog: ***vendor: 1 ..
Jan 1 00:00:47 syslog: pid=134
Jan 1 00:00:47 syslog: Linesync achieved
Jan 1 00:00:47 syslog: Downstream rate: 8064 kbps
Jan 1 00:00:47 syslog: Upstream rate: 832 kbps
Jan 1 00:00:50 DNS RELAY: start.
Jan 1 00:00:54 DHCP client: Performing a DHCP renew
Jan 1 00:00:54 DHCP client: Sending discover...
Jan 1 00:00:55 syslog: UPNP start,port:2869
Jan 1 00:00:56 DHCP client: Sending discover...
Jan 1 00:00:58 DHCP client: Sending discover...
Jan 1 00:00:59 DHCP client: Sending select for 84.249.19.115...
Jan 1 00:00:59 DHCP client: Lease of 84.249.19.115 obtained, lease time 43200
Jan 1 00:01:10 syslog: device br0 entered promiscuous mode
Jan 1 00:01:10 syslog: device brwan entered promiscuous mode
Nov 1 17:08:00 syslog: NTP current time is Sun Nov 1 17:08:00 2009
Nov 1 17:08:00 syslog: UPNP start,port:2869
Nov 1 17:08:40 DNS RELAY: using nameserver 193.210.19.190#53
Nov 1 17:08:40 DNS RELAY: using nameserver 192.89.123.231#53
Nov 1 17:13:02 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 17:18:03 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 17:23:03 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 17:28:04 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 17:33:04 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 17:37:34 syslog: Linesync lost
Nov 1 17:37:44 DHCP client: Broadcast a release
Nov 1 17:37:44 DHCP client: Sending release...
Nov 1 17:37:46 syslog: device br0 left promiscuous mode
Nov 1 17:37:46 syslog: device brwan left promiscuous mode
Nov 1 17:37:49 DHCP client: Entering released state
Nov 1 17:38:24 syslog: Linesync achieved
Nov 1 17:38:24 syslog: Downstream rate: 8064 kbps
Nov 1 17:38:24 syslog: Upstream rate: 832 kbps
Nov 1 17:38:27 DHCP client: Performing a DHCP renew
Nov 1 17:38:27 DHCP client: Sending discover...
Nov 1 17:38:29 DHCP client: Sending discover...
Nov 1 17:38:31 DHCP client: Sending discover...
Nov 1 17:38:31 syslog: Linesync lost
Nov 1 17:38:40 DHCP client: Sending discover...
Nov 1 17:38:41 DHCP client: Entering released state
Nov 1 17:38:59 syslog: Linesync achieved
Nov 1 17:38:59 syslog: Downstream rate: 8064 kbps
Nov 1 17:38:59 syslog: Upstream rate: 832 kbps
Nov 1 17:39:02 DHCP client: Performing a DHCP renew
Nov 1 17:39:02 DHCP client: Sending discover...
Nov 1 17:39:02 DHCP client: Sending select for 84.249.19.115...
Nov 1 17:39:02 DHCP client: Lease of 84.249.19.115 obtained, lease time 43200
Nov 1 17:39:02 DHCP SERVER: DHCP request from 00:13:d3:58:d6:83
Nov 1 17:39:03 DHCP SERVER: DHCP ack to 00:13:d3:58:d6:83
Nov 1 17:39:05 DHCP SERVER: DHCP request from 00:13:d3:58:d6:83
Nov 1 17:39:05 DHCP SERVER: DHCP ack to 00:13:d3:58:d6:83
Nov 1 17:39:13 syslog: device br0 entered promiscuous mode
Nov 1 17:39:13 syslog: device brwan entered promiscuous mode
Nov 1 17:39:08 syslog: NTP current time is Sun Nov 1 17:39:08 2009
Nov 1 17:39:09 syslog: UPNP start,port:2869
Nov 1 17:39:15 DNS RELAY: using nameserver 193.210.19.190#53
Nov 1 17:39:15 DNS RELAY: using nameserver 192.89.123.231#53
Nov 1 17:44:10 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 17:49:11 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 17:54:12 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 17:59:12 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 18:04:13 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 18:09:13 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 18:13:55 syslog: Linesync lost
Nov 1 18:14:05 DHCP client: Broadcast a release
Nov 1 18:14:05 DHCP client: Sending release...
Nov 1 18:14:07 syslog: device br0 left promiscuous mode
Nov 1 18:14:07 syslog: device brwan left promiscuous mode
Nov 1 18:14:10 DHCP client: Entering released state
Nov 1 18:14:23 syslog: Linesync achieved
Nov 1 18:14:23 syslog: Downstream rate: 8064 kbps
Nov 1 18:14:23 syslog: Upstream rate: 832 kbps
Nov 1 18:14:26 DHCP client: Performing a DHCP renew
Nov 1 18:14:26 DHCP client: Sending discover...
Nov 1 18:14:28 DHCP client: Sending discover...
Nov 1 18:14:28 DHCP client: Sending select for 84.249.19.115...
Nov 1 18:14:28 DHCP client: Lease of 84.249.19.115 obtained, lease time 43200
Nov 1 18:14:38 syslog: device br0 entered promiscuous mode
Nov 1 18:14:38 syslog: device brwan entered promiscuous mode
Nov 1 18:14:33 syslog: NTP current time is Sun Nov 1 18:14:33 2009
Nov 1 18:14:34 syslog: UPNP start,port:2869
Nov 1 18:15:21 DNS RELAY: using nameserver 193.210.19.190#53
Nov 1 18:15:21 DNS RELAY: using nameserver 192.89.123.231#53
Nov 1 18:19:35 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 18:24:36 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 18:29:36 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 18:34:37 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 18:35:10 syslog: Linesync lost
Nov 1 18:35:20 DHCP client: Broadcast a release
Nov 1 18:35:20 DHCP client: Sending release...
Nov 1 18:35:22 syslog: device br0 left promiscuous mode
Nov 1 18:35:22 syslog: device brwan left promiscuous mode
Nov 1 18:35:25 DHCP client: Entering released state
Nov 1 18:35:38 syslog: Linesync achieved
Nov 1 18:35:38 syslog: Downstream rate: 8064 kbps
Nov 1 18:35:38 syslog: Upstream rate: 832 kbps
Nov 1 18:35:41 DHCP client: Performing a DHCP renew
Nov 1 18:35:41 DHCP client: Sending discover...
Nov 1 18:35:43 DHCP client: Sending discover...
Nov 1 18:35:44 DHCP client: Sending select for 84.249.19.115...
Nov 1 18:35:44 DHCP client: Lease of 84.249.19.115 obtained, lease time 43200
Nov 1 18:35:54 syslog: device br0 entered promiscuous mode
Nov 1 18:35:54 syslog: device brwan entered promiscuous mode
Nov 1 18:35:52 syslog: NTP current time is Sun Nov 1 18:35:52 2009
Nov 1 18:35:52 syslog: UPNP start,port:2869
Nov 1 18:35:52 DNS RELAY: using nameserver 193.210.19.190#53
Nov 1 18:35:52 DNS RELAY: using nameserver 192.89.123.231#53
Nov 1 18:40:53 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 18:45:54 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 18:51:00 DHCP client: Ping to primary dns(192.89.123.231) fail
Nov 1 18:51:00 DHCP client: Ping to sec dns(193.210.19.190) successful
Nov 1 18:56:01 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 18:59:16 syslog: Linesync lost
Nov 1 18:59:26 DHCP client: Broadcast a release
Nov 1 18:59:26 DHCP client: Sending release...
Nov 1 18:59:28 syslog: device br0 left promiscuous mode
Nov 1 18:59:28 syslog: device brwan left promiscuous mode
Nov 1 18:59:31 DHCP client: Entering released state
Nov 1 18:59:42 syslog: Linesync achieved
Nov 1 18:59:42 syslog: Downstream rate: 8064 kbps
Nov 1 18:59:42 syslog: Upstream rate: 832 kbps
Nov 1 18:59:45 DHCP client: Performing a DHCP renew
Nov 1 18:59:45 DHCP client: Sending discover...
Nov 1 18:59:45 DHCP client: Sending select for 84.249.19.115...
Nov 1 18:59:45 DHCP client: Lease of 84.249.19.115 obtained, lease time 43200
Nov 1 18:59:56 syslog: device br0 entered promiscuous mode
Nov 1 18:59:56 syslog: device brwan entered promiscuous mode
Nov 1 18:59:52 syslog: NTP current time is Sun Nov 1 18:59:52 2009
Nov 1 18:59:53 syslog: UPNP start,port:2869
Nov 1 19:00:04 DNS RELAY: using nameserver 193.210.19.190#53
Nov 1 19:00:04 DNS RELAY: using nameserver 192.89.123.231#53
Nov 1 19:04:55 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 19:09:56 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 19:14:56 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 19:19:57 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 19:24:57 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 19:29:58 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 19:34:58 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 19:39:59 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 19:44:59 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 19:50:00 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 19:55:00 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:00:01 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:05:02 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:10:02 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:15:03 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:20:03 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:25:04 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:30:04 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:35:05 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:40:05 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:45:06 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:50:06 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 20:55:07 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:00:07 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:05:08 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:10:08 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:15:09 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:20:10 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:25:10 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:30:11 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:35:11 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:40:12 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:45:12 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:50:13 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 21:55:13 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 22:00:14 DHCP client: Ping to primary dns(192.89.123.231) successful ..
Nov 1 22:01:47 syslog: Linesync lost
Nov 1 22:01:56 DHCP client: Broadcast a release
Nov 1 22:01:56 DHCP client: Sending release...
Nov 1 22:01:58 syslog: device br0 left promiscuous mode
Nov 1 22:01:58 syslog: device brwan left promiscuous mode
Nov 1 22:02:01 DHCP client: Entering released state
Nov 1 22:02:14 syslog: Linesync achieved
Nov 1 22:02:14 syslog: Downstream rate: 8064 kbps
Nov 1 22:02:14 syslog: Upstream rate: 832 kbps
Nov 1 22:02:17 DHCP client: Performing a DHCP renew
Nov 1 22:02:17 DHCP client: Sending discover...
Nov 1 22:02:18 DHCP client: Sending select for 84.249.19.115...
Nov 1 22:02:18 DHCP client: Lease of 84.249.19.115 obtained, lease time 43200
Nov 1 22:02:21 syslog: Linesync lost
Nov 1 22:02:31 syslog: device br0 entered promiscuous mode
Nov 1 22:02:31 syslog: device brwan entered promiscuous mode
Nov 1 22:02:32 syslog: UPNP start,port:2869
Nov 1 22:02:33 DHCP client: Broadcast a release
Nov 1 22:02:33 DHCP client: Sending release...
Nov 1 22:02:35 syslog: device br0 left promiscuous mode
Nov 1 22:02:35 syslog: device brwan left promiscuous mode
Nov 1 22:02:35 DNS RELAY: using nameserver 193.210.19.190#53
Nov 1 22:02:35 DNS RELAY: using nameserver 192.89.123.231#53
Nov 1 22:02:38 DHCP client: Entering released state
Nov 1 22:02:49 syslog: Linesync achieved
Nov 1 22:02:49 syslog: Downstream rate: 8064 kbps
Nov 1 22:02:49 syslog: Upstream rate: 832 kbps
Nov 1 22:02:52 DHCP client: Performing a DHCP renew
Nov 1 22:02:52 DHCP client: Sending discover...
Nov 1 22:02:54 DHCP client: Sending discover...
Nov 1 22:02:56 syslog: Linesync lost
Nov 1 22:02:56 DHCP client: Sending discover...
Nov 1 22:02:58 DHCP SERVER: DHCP request from 00:13:d3:58:d6:83
Nov 1 22:02:58 DHCP SERVER: DHCP ack to 00:13:d3:58:d6:83
Nov 1 22:03:01 DHCP SERVER: DHCP request from 00:13:d3:58:d6:83
Nov 1 22:03:01 DHCP SERVER: DHCP ack to 00:13:d3:58:d6:83
Nov 1 22:03:05 DHCP client: Sending discover...
Nov 1 22:03:05 DHCP client: Entering released state
Nov 1 22:03:42 syslog: Linesync achieved
Nov 1 22:03:42 syslog: Downstream rate: 8064 kbps
Nov 1 22:03:42 syslog: Upstream rate: 832 kbps
Nov 1 22:03:45 DHCP client: Performing a DHCP renew
Nov 1 22:03:45 DHCP client: Sending discover...
Nov 1 22:03:47 DHCP client: Sending discover...
Nov 1 22:03:49 DHCP client: Sending discover...
Nov 1 22:03:49 DHCP client: Sending select for 84.249.19.115...
Nov 1 22:03:49 DHCP client: Lease of 84.249.19.115 obtained, lease time 43200
Nov 1 22:04:00 syslog: device br0 entered promiscuous mode
Nov 1 22:04:00 syslog: device brwan entered promiscuous mode
Nov 1 22:03:33 syslog: NTP current time is Sun Nov 1 22:03:33 2009
Nov 1 22:03:34 syslog: UPNP start,port:2869
Nov 1 22:04:12 DNS RELAY: using nameserver 193.210.19.190#53
Nov 1 22:04:12 DNS RELAY: using nameserver 192.89.123.231#53

2 kommenttia

Onpas tämäkin asiakaspalvelua, kahteen päivään kukaan ei vastaa?
Ongelman syy jäänee ADSL-modeemiin tai yhteyteen modeemin ja puhelinkeskuksessa sijaitsevan ADSL-keskittimen välillä. Seuraavat testit olisivat tarpeen ongelman aiheuttajan rajaamiseksi:

1. Testaa toisella ADSL-kaapelilla (kaapeli modeemin ja puhelinpistokkeen välissä).
2. Testaa toisesta puhelinpistokkeesta, jos sellainen on. Pääpistokkeesta toimii todennäköisesti parhaiten.
3. Testaa toisella ADSL-modeemilla.

Ellei ongelma ratkennut:

4. Tee liittymästä vikailmoitus joko soittamalla Vikapalveluun 0206 90101 tai Omien sivujen Laajakaistan vikailmoitus - lomakkeella.

Ohjeet ja vinkit - sivuilla on ohje otsikolla ADSL-yhteys pätkii. Siinä on kerrottu ongelmasta tarkemmin ja vian rajaamisesta tarkemmin.

T. Tapio
Sonera Asiakaspalvelu

Vastaa