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Hi there,

I have a 4G connection at home which has worked great until 2-3 days ago. Since then it has become almost unusable - it works intermittently and when it does it is ridiculously slow. Pings and traceroutes even to google and other major sites don't look good, with packets lost etc. A few times I have tried to restart the router but it hasn't made any difference. I live in Espoo Viherlaakso.

Can you help? :)

Thanks!
Hi Vito Botta!

Could you add your customernumber to your account details, so I can check your services for flaws.

You can do it via "Omat asetukset >> Profiili >> Asiakasnumero".

Thank you!
Hi!

Thanks for the quick response. Surprisingly it seems to behaving normally today, or at least speed is back to normal and I haven't see any disconnections yet. Maybe opening this thread fixed it :D
I'll leave it on hold and will bump it again if the problem persists.
In the meantime thanks a lot for the quick response and availability!

Vito
Hi Vito Botta!

Thats just great! Maybe there was a minor bug or maybe the base stations had an update. Anyways im happy it works now, just let me know if it does it again. 🙂

Vastaa