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Telia.fi etusivulle Telia.fi etusivulle

Changing address

  • December 11, 2014
  • 5 kommenttia
  • 148 katselukertaa
M
Savumerkittäjä
Hello,

I have a question but I can not contact to customer service because the line is always busy. I hope that someone can help me.
Last year I lived in Tampere and signed up to use Sonera's internet. My roommate was the owner of this line and I was the payer, so my name was on the bill. But now, we don't live in Tampere and my roommate was transfer the ownership of this line to new person who moved to my home in Tampere. However, my name is still on the bill. So, if that person doesn't pay the bill for example, it will be harmful for me or not? How can I solve this problem?
Hope that you can help me. Thank you so much

Regards,

    5 kommenttia

    A
    • Anonymous
    • October 3, 2011
    Hello!

    Owner is the only one who is responsible of the bills. So you don´t need to worry. To change the billing address you or the new owner need to contact our Customer Care.
    A
    • Anonymous
    • October 3, 2011
    Thank you for your answer,

    I just ask for make sure that if I want to transfer the ownership of this connection to someone else or if I change the address, does it cost me anything?

    Regards,

    Minh
    A
    • Anonymous
    • October 5, 2011
    You´re welcome.

    Changing ownership or address doesn´t cost anything if you do the service request from Omat Sivut.
    A
    • Anonymous
    • January 20, 2012
    Pitäisikö muuten perustaa alue tälle foorumille, jossa olisi aspa englanniksi ja ruotsiksi?

    Nyt minusta ei oikein voi näillä kielillä jutella missään ja moni varmaan haluaisi?
    A
    • Anonymous
    • January 20, 2012
    Hei hpguru,
    ideasi on hyvä, välitän sen heti oikealle taholle. Kiitos sinulle!
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