iphone 4s activation

Hi issa0028!

Were you able to use the phone for couple months before you updated it or is this the first time you are trying to activate it?

yes i was using the phone for couple months this is the first time i updated and is asking original sim to activate which i cannot find in uk please help

Hi issa0028!

We need more information about your phone (original subscription number, IMEI) to know exactly what the problem is. Please contact our Technical Support for more details and help. The contact information is found here. If it's possible for you to call, please call +358 206 90101.

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here is the imei number: 013xxxxxxxxxxxxxx
and i dont know the original subscription number

issa0028:

Unfortunately we can’t help you with only an IMEI-code. You should contact the person who has the original contract with us. You can also contact our Customer Service by sending email to us (sähköposti -> lähetä). You can use this form.