Uusi kaapeliliittymä, modeemi ei yhdistä

Muuton yhteydessä tuli pakkosiirtymä kuidusta kaapeliin, mutta uusi yhteys ei lähde ollenkaan pelittämään.

Modeemi on Cisco EPC3825 ja se on kytketty Soneran toimittamilla tarvikkeilla, eli kaapelilla ja "teleste internet optimizer" haaroittimella. Asunnossa on vain yksi tv-pistoke ja ilman haaroitinta en voi testata koska sopiva kaapeli puuttuu. Kaapeli-tv toimii haaroittimesta moitteettomasti.

Kun modeemin kytkee päälle virtavalo syttyy ja DS-valo alkaa vilkkua. Jonkin ajan kuluttua DS-valo jää päälle ja US-valo alkaa vilkkua. Seuraavaksi US-valo jää päälle ja online-valo alkaa vilkkua, mutta se ei jää päälle koskaan vaan jonkin ajan kuluttua modeemi palaa tilaan jossa DS-valo vilkkuu. Tämä sykli toistuu ja välillä koko valorivistö (myös lan/wlan valot) vilkahtaa sen merkiksi että modeemi käynnistyy uudestaan.

Olen käynnistänyt modeemia uudestaan, pitänyt päällä koko yön ja tehnyt tehdas-resetin. Ei yhdistä.

Tietoja modeemin status-näytöiltä kun online-valo vilkkuu:

About
Model: Cisco EPC3825
Vendor: Cisco
Hardware Revision: 1.0
MAC Address:: a4:a2:***
Bootloader Revision: 2.3.0_R3
Current Software Revision: epc3825-v302r12901-100201c
Firmware Name: epc3825-v302r12901-100201c.bin
Firmware Build Time: Feb 02 2010 15:45:18
Cable Modem Status: Scanning

Downstream Channels
Power Level Signal to Noise Ratio
Channel 1: -5.4 dBmv 42.5 dBmv
Channel 2: 0.0 dBmv 0.0 dBmv
Channel 3: 0.0 dBmv 0.0 dBmv
Channel 4: 0.0 dBmv 0.0 dBmv
Channel 5: 0.0 dBmv 0.0 dBmv
Channel 6: 0.0 dBmv 0.0 dBmv
Channel 7: 0.0 dBmv 0.0 dBmv
Channel 8: 0.0 dBmv 0.0 dBmv

Upstream Channels
Power Level
Channel 1: 48.2 dBmv
Channel 2: 0.0 dBmv
Channel 3: 0.0 dBmv
Channel 4: 0.0 dBmv

-------------------------------------------------------------------------------

Downstream Channels
Channel 1:
Channel ID:
Downstream Frequency: 546000000 Hz
Modulation: 256 QAM
Power Level: -5.4 dBmv
Signal to Noise Ratio: 42.5 dBmv

Upstream Channels
Channel 1:
Channel ID: 0
Upstream Frequency: 23820000 Hz
Modulation: QPSK
Bit Rate: 6400 kBits/sec
Power Level: 48.2 dBmv

[ eräällä toisella käynnistyksellä ]

Downstream Channels
Channel 1:
Channel ID:
Downstream Frequency: 506000000 Hz
Modulation: 256 QAM
Power Level: -4.5 dBmv
Signal to Noise Ratio: 42.7 dBmv

Upstream Channels
Channel 1:
Channel ID: 0
Upstream Frequency: 53380000 Hz
Modulation: 32 QAM
Bit Rate: 12800 kBits/sec
Power Level: 48.5 dBmv

-------------------------------------------------------------------------------

DOCSIS Status
Cable Modem Status: Scanning
Cable Modem IP Address:
Cable Modem Mask: ---.---.---.---
Cable Modem Gateway: ---.---.---.---
Cable Modem TFTP Server: ---.---.---.---
Current Time: --- --- -- --:--:-- ----
Time Server: ---.---.---.---
Time Offset: 0 Seconds
Time Since Last Reset: 0 days 00h:26m:39s
Configuration File:
Cable Modem Certificate: Installed
IP Time Lease: 0.0 Days ( 0 Seconds / 2150769460 Seconds)
IP Time Rebind: 0.0 Days ( 0 Seconds / 0 Seconds)
IP Time Renew: 0.0 Days ( 0 Seconds / 0 Seconds)

Ethernet
Interface Name LINK Status LINK Speed LINK Duplex
LAN: Ethernet Interface 1 Link Down 1000 MBits No
LAN: Ethernet Interface 2 Link Down 1000 MBits No
LAN: Ethernet Interface 3 Link Down 1000 MBits No
LAN: Ethernet Interface 4 Link Up 100 MBits Yes

QoS
The data shown in the table below containing information about Call Processing for your cable modem.
PHS OFF
The data shown in the table below containing information about QoS for your cable modem.
SFID Direction Primary Packets Service Class Name

-------------------------------------------------------------------------------

DOCSIS Log

Time ID Level Description
Time Not Established 82000900 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=a4:a2:***...
Time Not Established 84000100 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established 84000200 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established 82000400 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Time Not Established 68000100 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=a4:a2:4...
Time Not Established 82000200 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=a4:a2:***...
Time Not Established 85000100 Critical (3) No UCDs Received - Timeout;;CM-MAC=a4:a2:***;CMTS-MAC...
Time Not Established 84020300 Warning (5) MDD message timeout;CM-MAC=a4:a2:***;CMTS-MAC=00:00:0...
Time Not Established 84020200 Warning (5) Lost MDD Timeout;CM-MAC=a4:a2:***;CMTS-MAC=00:00:00:0...
Time Not Established 82000600 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries...
Time Not Established 82000500 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established 68000100 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=a4:a2:4...
Time Not Established 82000200 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=a4:a2:***...
Time Not Established 84000200 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established 84000100 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established 84000200 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...