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Modem not yet delivered

  • August 22, 2016
  • 4 kommenttia
  • 29 katselukertaa

Hi,

My order number is 8334171.

I made a contract for broadband on 6th of August, next week I received a message asking for a deposit on a modem and payed it. 12th of August I received order confirmation. 16.08 I received login and password for Sonera's account. As of today I still haven't received a modem nor a tracking code for it.
Is there any way to find out where the modem is? This is extremely slow and frustrating. 

Vlad

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4 kommenttia

Merja_J
Moderaattori
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  • Moderaattori
  • August 23, 2016

Hi  and welcome to Klaani. Sorry about a delayed delivery. I will ask about this case from our delivery department and i'll get back to You right after i have got more information.


Merja_J
Moderaattori
Forum|alt.badge.img+6
  • Moderaattori
  • August 23, 2016

@vlives kirjoitti:

Hi,

My order number is 8334171.

I made a contract for broadband on 6th of August, next week I received a message asking for a deposit on a modem and payed it. 12th of August I received order confirmation. 16.08 I received login and password for Sonera's account. As of today I still haven't received a modem nor a tracking code for it.
Is there any way to find out where the modem is? This is extremely slow and frustrating. 

Vlad


I have now ordered you that modem. It will be send at least tomorrow. I really hope that You'll get it later on this week!


  • August 23, 2016

Ei pitäisi maksaa ennen kuin näkee mitä "säkissä" on. 

 


  • Aloittaja
  • Uusi jäsen
  • August 23, 2016

Thanks, but I am still wondering why it was not sent before. ༼ つ ͠° ͟ ͟ʖ ͡° ༽つ