hi there ive been having problems with my koti tv
first of all i had a 714 error
then after 10 restarts i got the sonera box up and running
but now i have no menu ,not opg guide ,nothing in the remote control works apart from numbers and channel up and down (its not a remote control problem)
i did a 192.168.1.1 and checked the connection of th iptv and there is a DNS problem
even though ive restarted the box and the router several times
can someone reset my dns
i still get the 714 error
if i go into the media gateway on my pc web browser 192.168.1.1 and disable the iptv ip address, then i get past the 714 error
i get channels working and get tv
but i get no menu on the tv i get no epg guide and i can not order a film or anything else on there
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Which router do you have? Has Sonera sent you some router, eg. Inteno DG301 or Thomson TG789vn? If yes, then please use that. Also try reset your router.
same router that sonera gave me 3 years ago
thomson 789
Ok. Please reset the router and set top box one more time and also check that ethernet cable from STB is connected to yellow LAN port and not to red WAN port. If Viihde still doesn't work, do a fault report from Omat Sivut http://bit.ly/1AlMNEy or call technical customer service 0206 90101.
ive done the above a few times now
its a funny fault because its working , but its funny what i have to do to get it working
there is definatly some dns fault
to get it working it have to reset the stb, then disconnect the ip address on the IPTV section of the router
then when the stb restarts itself after software install, i have to connect the ip address again to get pictures
this fault has only happened since the thomson 789 got its firmware upgrade
i am a computer techniction so these things are easy for me to understand ...just ive done all i can do at this side
is it possible to get someone to refresh my dns
i say working, the tv is working, but there is nothing when i press menu,, no epg, no settings to change to 1080i
no films i can choose
no recordings ive saved
etc, whenever i try to choose something in the menu ,it goes back to the tv
This page enables you to perform a connectivity check on an Internet service of your MediaAccess Gateway.
Choose an Internet service and click the button to launch the tests.
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Well, as @Pekka_Koo recommended, you should indeed make a fault report, so we can investigate this more closely. :)
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