Imaging having a problem with your internet subscription and after contacting the customer service online, they give you a number where you can call and ask for answers and "call listening service" you call that number and after explaining your problem in brief, from A to Z. That immature, naive, rude customer service be like "I don't have any explanation and I have to end this conversation" and he hangs up the phone. Without even letting me to ask then whom I should contact or at least if he'd have said I can see what I can do and get back to you or here another number where you can find a solution to your problem. I find it very unusual and hard to believe such customer service exist in 2023! I hope my phone call is being recorded so they'd review our conversation and his unprofessional answers, and as a 40 year old individual I am sure I did not cuss nor insult anyone or disrespected him in anyways. I simply explained my problem was looking forward to hear some answers and explanation.
I think hiring process at Telia customer service be like : "Job seeker, Hi, I'd like to work in customer service" and Telia be like : "Hi, you are hired, please start your job tomorrow at 8.00AM"
Thinking to find a better carrier. Can anyone suggest me a more professional internet provider company.
Thanks in advance.
