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Hi sorry I don't speak Finnish so my post will be in English.

I opened a new network, and the contract start date is December 1st. However, the Internet still cannot be accessed after the router is installed.

Hello @kdskjss  and welcome to Telia Yhteisö! Nice to see you here.



What kind of connection type this is? Do you have an ethernet -sockets, mobile router or something else? Can you sent a picture of router, from front and backside?

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